Terms of Service

Last Updated: April 13, 2026

1. Agreement to Terms

Welcome to the website of Miami 21 Zonings & Entitlements LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at miami21zoning.com (the "Site"), including any content, features, tools, resources, forms, scheduling functionality, and services made available through or in connection with the Site (collectively, the "Services").

By accessing or using the Site or any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must not access or use the Site or Services.

These Terms constitute a legally binding agreement between you ("you" or "User") and the Company. We reserve the right to modify these Terms at any time, as described in Section 18.

2. Description of Services

Miami 21 Zonings & Entitlements LLC is a South Florida-based urban planning and zoning consultancy offering professional services including, but not limited to:

• Zoning analysis and code interpretation under Miami 21 and other local zoning codes
• Entitlements processing, permitting assistance, and variance applications
• Cartography and GIS mapping services
• Code violation research and resolution support
• Due diligence for real estate acquisitions and development projects
• Project management for zoning, permitting, and land use matters

The Site provides informational content, educational resources, blog posts, zoning maps, permit search guides, and tools to help users understand zoning and land use topics in South Florida. The Site also provides mechanisms for prospective clients to submit inquiries, complete intake questionnaires, and schedule consultations.

3. No Professional Relationship Through Website Use

Use of this website does not create a client, consulting, or professional advisory relationship between you and Miami 21 Zonings & Entitlements LLC. No professional relationship of any kind is established until a separate, written engagement agreement has been executed by both parties.

Submitting an inquiry form, completing an intake questionnaire through Typeform, scheduling a consultation through Calendly, or otherwise communicating with us through the Site does not constitute the formation of a consulting engagement and does not obligate us to provide professional services.

Information published on this Site — including blog posts, guides, zoning maps, resource links, and educational content — is provided for general informational purposes only and should not be relied upon as professional zoning, planning, legal, or regulatory advice. You should independently verify all information and consult with qualified professionals before making property, investment, or legal decisions.

4. User Submissions and Data Collection

4.1 Intake Forms and Questionnaires

We use Typeform to collect project information from prospective clients through structured intake questionnaires. By completing a Typeform submission, you represent that the information you provide is accurate, current, and complete to the best of your knowledge. You understand that your submission will be transmitted to Typeform's servers and routed to our internal systems through automated workflows (powered by Make.com) for review and follow-up.

4.2 Scheduling and Appointments

We use Calendly to facilitate online scheduling of consultations. By booking an appointment through Calendly, you agree to provide accurate contact information and to honor your scheduled appointment time. We reserve the right to cancel or reschedule appointments at our discretion. Missed appointments or late cancellations may affect our ability to accommodate future scheduling requests.

4.3 CRM and Project Management

Information you submit through our forms, scheduling tools, email, phone, or other communications may be stored and managed in our customer relationship management (CRM) and project management platforms. These may include tools such as Bigin by Zoho, ClickUp, or similar industry-standard software. Your data in these systems is used solely for the purposes described in our Privacy Policy and is subject to the data security measures described therein.

4.4 Accuracy of Information

You are solely responsible for the accuracy and completeness of any information, documents, or materials you provide to us, whether through the Site, by email, by phone, or through any third-party platform. We are not liable for any errors, delays, or adverse outcomes resulting from inaccurate, incomplete, or misleading information provided by you.

5. Intellectual Property

5.1 Company Content

All content on this Site — including but not limited to text, graphics, photographs, maps, cartographic works, GIS data visualizations, logos, trademarks, trade dress, blog posts, guides, videos, page layouts, and software — is the exclusive property of Miami 21 Zonings & Entitlements LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial informational purposes only. This license does not include the right to:

• Copy, reproduce, distribute, publish, or display any Site content without our prior written consent
• Modify, create derivative works from, or reverse-engineer any Site content or functionality
• Use any data mining, robots, scraping, or similar automated data-gathering tools on the Site
• Frame, mirror, or incorporate any portion of the Site into another website or application
• Use our maps, cartographic works, or GIS outputs for commercial purposes without a separate licensing agreement
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices

5.3 Trademarks

"Miami 21 Zonings & Entitlements LLC," our logo, and all related names, marks, and trade dress are trademarks or service marks of the Company. You may not use any of our marks without our prior written permission. All other trademarks appearing on this Site are the property of their respective owners.

5.4 Client Deliverables

Reports, maps, analyses, and other deliverables produced for clients under a written engagement agreement are governed by the terms of that agreement. Unless otherwise specified in a written engagement, we retain ownership of all intellectual property in our work product, and clients receive a limited license to use deliverables for the purposes described in the engagement agreement.

6. Acceptable Use

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Attempt to gain unauthorized access to any part of the Site, other accounts, computer systems, or networks connected to the Site
• Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• Use the Site to transmit any advertising or promotional material without our prior written consent, including spam, junk mail, chain letters, or similar solicitations
• Use any information obtained from the Site to harass, abuse, or harm another person or entity
• Submit false, misleading, or fraudulent information through our forms or other communication channels

7. Consulting Services and Engagement Terms

Professional consulting services provided by Miami 21 Zonings & Entitlements LLC are governed by separate written engagement agreements between the Company and the client. These Terms of Service apply to your use of the Site and should not be construed as the terms of any consulting engagement.

Key provisions that apply to all consulting engagements, unless otherwise specified in a written agreement:

• Scope of work: The scope, deliverables, timeline, and fees for any engagement will be defined in a written proposal, engagement letter, or contract. Work outside the agreed scope may require a separate agreement or change order.
• Fees and payment: Payment terms, rates, and billing arrangements are established in the written engagement agreement. Unless otherwise agreed, all fees are due according to the payment schedule specified in that agreement.
• Regulatory outcomes: While we bring substantial experience and expertise to every engagement, we cannot guarantee specific regulatory outcomes, permit approvals, variance grants, or government decisions. Zoning and entitlements processes are subject to the discretion of governmental authorities, and outcomes depend on numerous factors beyond our control.
• Client cooperation: Successful project outcomes require timely client cooperation, including providing accurate information, responding to requests for input, attending required meetings, and meeting deadlines for document submissions. Delays caused by client non-cooperation may impact project timelines and costs.

8. Disclaimers

8.1 Website Content

THE SITE AND ALL CONTENT, TOOLS, RESOURCES, MAPS, DATA, AND INFORMATION AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.2 Accuracy of Information

We make reasonable efforts to ensure that the information on this Site is accurate and current. However, zoning codes, regulations, permit requirements, and land use policies are subject to frequent change by governmental authorities. We do not warrant that any information on this Site is complete, accurate, reliable, current, or error-free. Zoning maps, code references, permit search guides, and other resources are provided for general reference only and may not reflect the most recent amendments, interpretations, or enforcement actions.

8.3 Third-Party Platforms

We do not warrant the availability, accuracy, security, or performance of any third-party platform integrated with our Site, including Typeform, Calendly, Make.com, Google Analytics, Cloudflare, or any social media platform. Your use of these third-party services is governed by their respective terms of service and privacy policies.

8.4 No Legal, Financial, or Investment Advice

Nothing on this Site constitutes legal, financial, investment, architectural, engineering, or other professional advice. Our services relate to zoning analysis, entitlements, and urban planning consultancy only. For legal advice, consult a licensed attorney. For engineering or architectural matters, consult appropriately licensed professionals.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MIAMI 21 ZONINGS & ENTITLEMENTS LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

1. Your access to, use of, or inability to use the Site or Services
2. Any errors, omissions, or inaccuracies in Site content, maps, data, or information
3. Any reliance you place on information obtained from the Site
4. Any unauthorized access to or use of our servers or any personal information stored therein
5. Any third-party content, products, services, or platforms accessed through the Site
6. Any matter otherwise relating to the Site or Services

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00) OR THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

This limitation of liability applies regardless of the legal theory on which the claim is based, including negligence, breach of contract, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

Consulting engagements: Liability limitations for professional consulting services are governed by the terms of the applicable written engagement agreement, which may contain different or additional limitation provisions.

10. Indemnification

You agree to defend, indemnify, and hold harmless Miami 21 Zonings & Entitlements LLC, its members, managers, employees, agents, contractors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

1. Your access to or use of the Site or Services
2. Your violation of these Terms
3. Your violation of any applicable law, regulation, or third-party right
4. Any information, content, or materials you submit through the Site or to us by any means
5. Any misrepresentation by you regarding the accuracy of information you have provided

11. Governing Law and Jurisdiction

These Terms and any disputes arising out of or relating to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

12. Dispute Resolution

Before initiating any formal legal proceeding, you agree to first contact us in writing and attempt to resolve any dispute informally for a period of at least thirty (30) days. Written notice of a dispute should be sent to us at the contact information provided in Section 19.

If the dispute is not resolved through informal negotiation within the thirty-day period, either party may pursue any remedy available at law or in equity, subject to the governing law and jurisdiction provisions of Section 11.

Waiver of class action: To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.

13. Electronic Communications Consent

By using the Site, submitting forms, scheduling appointments, or providing your email address or phone number through any channel, you consent to receive electronic communications from us. These communications may include:

• Responses to your inquiries or form submissions
• Appointment confirmations and reminders (via Calendly)
• Project updates and engagement-related communications
• Marketing and promotional communications (from which you may opt out at any time)

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

14. Third-Party Links and Resources

The Site may contain links to third-party websites, applications, and resources, including but not limited to government zoning portals, county permit search tools, property appraiser databases, and other public and private resources. These links are provided for your convenience and informational purposes only.

We do not endorse, control, or assume responsibility for the content, accuracy, privacy practices, or terms of use of any third-party website or resource. Your use of any linked third-party site is at your own risk and subject to the terms and conditions of that site.

15. Privacy

Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms (or under any consulting engagement) where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or orders, civil unrest, war, terrorism, labor disputes, utility or telecommunications failures, cyberattacks, or disruptions to third-party platforms or services on which we rely.

17. Severability and Waiver

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Changes to These Terms

We reserve the right to revise and update these Terms at any time at our sole discretion. When we make material changes, we will update the "Effective Date" at the top of this page. Your continued use of the Site after the posting of revised Terms constitutes your acceptance of such changes.

We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must discontinue your use of the Site.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Miami 21 Zonings & Entitlements LLC
South Florida, United States
Website: miami21zoning.com
acarrrie@miami21zoning.com [Insert contact email]
Phone: (954) 204-5452

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